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Legal

Privacy Policy

1. Controller

The controller responsible for data processing within the meaning of the General Data Protection Regulation (GDPR) is:

conterum GmbH
Waldstraße 36
D-82335 Berg
Germany

Email: info@conterum.com
Website: https://www.conterum.com

2. Data We Collect

We collect and process personal data only to the extent necessary for the operation of our website and services, or where you have given your consent.

Categories of data we process:

  • Contact data: name, email address, phone number, company
  • Technical data: IP address, browser type, operating system, access times
  • Usage data: pages visited, click behaviour, time spent on site
  • Communication data: content of enquiries sent to us by email

Our website does not include an enquiry form. The email address shown on the website is a mailto link: selecting it opens the email application or provider configured on your device, and no personal data is transmitted to us until you send a message yourself.

3. Purposes and Legal Basis

We process your data for the following purposes:

  • Operating and providing our website (Art. 6(1)(f) GDPR – legitimate interest)
  • Handling contact and business enquiries (Art. 6(1)(b) GDPR – performance of a contract / pre-contractual measures)
  • Sending marketing communications where you have opted in (Art. 6(1)(a) GDPR – consent)
  • Compliance with legal obligations (Art. 6(1)(c) GDPR)

4. Disclosure to Third Parties

We only share your personal data where this is necessary for the performance of a contract, required by law, or where you have given your explicit consent.

Recipients may include: technical service providers (e.g. hosting), authorities where legally required, and business partners in connection with specific order fulfilment.

Data transfers to third countries outside the EU/EEA take place only where an adequate level of data protection is ensured in accordance with Art. 44 et seq. GDPR.

5. Retention Periods

We store your data only for as long as necessary for the respective processing purpose or as required by statutory retention obligations. Contact enquiries are deleted after final processing, provided no contractual relationship has been established. Commercial and tax retention periods are generally 6–10 years.

6. Cookies and Analytics

Our website may use cookies and similar technologies. Technically necessary cookies are set on the basis of Art. 6(1)(f) GDPR. For analytical or marketing cookies, we obtain your consent in accordance with Art. 6(1)(a) GDPR.

You can disable cookies in your browser settings. Please note that doing so may affect the functionality of the website.

7. Your Rights

You have the following rights regarding your personal data:

  • Right of access (Art. 15 GDPR)
  • Right to rectification (Art. 16 GDPR)
  • Right to erasure (Art. 17 GDPR)
  • Right to restriction of processing (Art. 18 GDPR)
  • Right to data portability (Art. 20 GDPR)
  • Right to object to processing (Art. 21 GDPR)
  • Right to withdraw consent at any time (Art. 7(3) GDPR)

To exercise your rights, please contact us at: info@conterum.com

8. Right to Lodge a Complaint

You have the right to lodge a complaint with a data protection supervisory authority. The competent authority for conterum GmbH is:

Bayerisches Landesamt für Datenschutzaufsicht (BayLDA)
Promenade 18
91522 Ansbach, Germany
https://www.lda.bayern.de

9. Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, destruction or manipulation. Our website uses SSL/TLS encryption for data transmission.

10. Updates to this Policy

This Privacy Policy is current as of May 2026. We reserve the right to update this policy as our website evolves or in response to changes in legal requirements. The current version is always available on this page.